Corrections Policy

How to tell us we got something wrong, and what we do about it.

Last updated: 21 September 2026

Our position

We publish figures, rates, deadlines and regulatory detail that readers act on. Some of it will be wrong sometimes. When it is, the useful response is to fix it quickly and say that we did — not to edit quietly and hope nobody noticed.

How to report an error

Use our contact page and begin your message with “Correction”. It helps if you include:

• the link to the article;
• the sentence or figure you believe is wrong;
• what you believe the correct position is;
• a source, if you have one — a circular, notification, filing or official page is ideal.

You do not need a source to report something. If a piece reads as though it cannot be right, tell us and we will check.

What happens next

1. We acknowledge it. We aim to reply within two working days.
2. We check it against the primary source — the regulator, the exchange, the filing or the gazette — rather than against another news report.
3. We decide what kind of change it is, using the categories below.
4. We make the change and tell you what we did.

How we classify changes

Material correction

A fact that changes what the article means or what a reader might do: a wrong tax rate, a wrong deadline, a misstated rule, a misattributed quotation, a wrong figure in a headline.

What we do: correct the text, add a dated correction note at the foot of the article stating what was wrong and what it now says, and refresh the “Updated” date in the byline. The note stays permanently. If the error was in the headline or in the article’s central claim, we say so in the note rather than burying it.

Clarification

The article was not wrong but was open to being read the wrong way.

What we do: rewrite the passage and add a dated clarification note explaining what was ambiguous.

Update

The article was right when published and the world has since moved — a rate was revised, a deadline extended, a ruling appealed.

What we do: update the article, refresh the “Updated” date, and where the change matters, note what changed and when. This is not a correction and we do not label it as one.

Minor fix

A typo, a broken link, a formatting problem — nothing that changes meaning.

What we do: fix it without a note.

What we will not do

• We do not delete an article to make an error disappear. If a piece is so wrong that it cannot be corrected, we say on the page that it has been withdrawn and why.
• We do not remove accurate reporting because a subject dislikes it. A request to remove something is treated as a complaint about accuracy and assessed on the evidence.
• We do not backdate a correction to make it look as though the article was always right.

Complaints about how we handled it

If you have raised a correction and are not satisfied with the outcome, reply to the same thread and ask for it to be escalated to the editor, setting out why. We will look again and give you a reasoned answer.

Reporting something more serious

If you believe an article is defamatory, infringes copyright, or breaches someone’s privacy, say so explicitly in your message so it is routed correctly and handled promptly.

Our standards for sourcing and review are in the Editorial Policy.